Customer care
FAQ / contact
How do I choose a size?

Our pieces are cut relaxed. Compare a garment you own with the measurements in our size guide, or size down for a closer fit.
When will my order ship?

Orders paid before 14:00 WIB on business days are dispatched the same day. You’ll receive a tracking number by email once your order ships.
Can I exchange an item?

Unworn items with tags attached can be exchanged within 14 days of delivery. Contact us with your order number to arrange an exchange.
How do I care for washed denim?

Wash inside out in cold water, as rarely as you can, and hang to dry. Fading and creasing are part of the garment’s character.
What payment methods are accepted?

QRIS, virtual account (BCA, Mandiri, BRI, BNI), and credit card. Payments are processed securely by Midtrans.
Still need help?
patina.studio.id@gmail.com · Mon–Fri, 10:00–17:00 WIB